Updating Genie

If your Genie is not automatally updating please click here to find out why and how to update your Genie.

Latest Software Releases

Do you have the most recent software releases on your computer?

Genie 2017.2 English/French (3.9 GB)

Genie 2017.2 Service Pack 1

Genie Medical 2016.1 (335 MB)

Genie Medical 2016 SP 2

Noah System (You will be directed to HIMSA.com)

BTLE Drivers



Third Party Grids

Oticon WCB Manitoba Third Party Grid


Back To Oticon.ca


Genie Support Page

Telephone Support

In order to obtain software support, please call 1-800-263-8700 and ask to speak with a software support representative.

Online Support

Remote Access and Support over the Internet with TeamViewer

Remote Access and Support over the Internet with TeamViewer