Latest Software Releases

Do you have the most recent software releases on your computer?
Genie 2014.2 English (1.1 GB)

Genie 2014.2 French (1.1 GB)
Service Pack 3 for Genie 2014.2 (10 MB)
Genie Medical 2013.1 (535 MB)
12.5 Mb - English only

Noah System
(You will be directed to

Download Instructions

Download Instructions 2014_2 - Internet Explorer
Download Instructions Service Pack - Internet Explorer
Download Instructions 2014-2 Google Chrome
Download Instructions Service Pack - Google Chrome

Telephone Support

In order to obtain software support, please call 1-800-263-8700 and ask to speak with a software support representative.

Online Support

Welcome to Online Support for Oticon!

In order for your support representative to more efficiently troubleshoot your issue, he or she may ask that you to type a code the form below in order to initiate a screen sharing session.