Download Guide for Genie

1) Click the link below to download the software you need

Genie 2017.2 English/French (3.9 GB)

Genie Medical 2016.1 (335 MB)

2) Click on Save as in the pop up Window. So we can save it to your desktop.

3) Choose your Desktop. ( So it is easier to find later)

4) You might get the Yellow bar at the bottom or a Pop up box showing you the progress of the download.

5) Click on Open

Or

6) Click on Extract all at the top.

7) Click on Extract

8) Once the extraction is done. Double click on Setup to run the update.

Back to Support.Oticon.ca

Back to Oticon.ca

Telephone Support

In order to obtain software support, please call 1-800-263-8700 and ask to speak with a software support representative.

Online Support

Remote Access and Support over the Internet with TeamViewer

Remote Access and Support over the Internet with TeamViewer